Commitment 1 - We put the attention and satisfaction of the Guest at the center

✔ We monitor the Guest's perception and interest in sustainability
✔ We improve the quality of the offer, providing services and small treatments for the Guest
✔ We communicate clearly to the Guest, illustrating the company philosophy and its purposes

Commitment 2 - We invest in personnel management that enhances and supports the growth of the person, his skills and competences and that is based on respect

✔ We monitor and control the efficient organization of work
✔ We activate agreements with training institutes to work on the growth of skills
✔ We follow all procedures to ensure safe and protective working conditions

Commitment 3 - We invest in the relationship with the local community, which we enhance by highlighting the identity and distinctive elements of the territory

✔ We carry out events and development projects in sharing with the actors of the territory
✔ We participate in the activities and initiatives of the local community
✔ We develop a corporate culture aimed at listening and understanding others, valuing potentials, speaking and acting with sincerity and consistency

Commitment 4 - We undertake to save energy, to use only that coming from renewable sources, to reduce harmful emissions into the atmosphere and to constantly comply with environmental and health and safety at work standards

✔ We activate a circular path of energy resources for heating
✔ We source 100% renewable hydroelectric power
✔ We encourage the use of renewable energy, for example for charging electric cars through the Neogy wallbox

Commitment 5 - We organize a food and wine proposal that can be as clean, genuine, healthy, fair and close to the local identity as possible

✔ We buy local products and value local quality suppliers
✔ We promote and source from a responsible and ethical supply chain
✔ We fight against food waste

Commitment 6 - We scrupulously take care of the management of the structure, giving continuity to the skills of the people

✔ We define clear and transparent operating procedures
✔ We involve employees in decision-making processes
✔ We are committed to the transfer of skills in the generational transition